This is the foundation of Surface Art Manufacturing. No matter how small a job is perceived to be, we still deliver high-quality standards by treating it with the same diligent care as any other job. This dedication to precision is why we are ISO proven. Our audited records speak volumes about our passion for expert production. Since 2014, we have manufactured over 1 million PCBs with a record of 99.03% on-time (including records kept during the pandemic, which was a 99.64% on-time record) and a 99.48% quality record based on our RMA statistic; meaning less than a 1% of these were manufactured without a defect.
We pride ourselves on being solution providers. Our services include the standards involved in building electronics and offering the same quality when we support mechanical projects using CAD and design efficiency analysis.
A Point of Pride
The projects we have found most rewarding involve helping customers troubleshoot PCBs that were manufactured by their CM and were suddenly abandoned. We allow for a simple complimentary visual inspection performed with no absolution, focused on general defects based on just assembly. Depending on the findings, we can perform a deeper analysis at the component level, verifying the correct values as well as polarity and run through an AOI or Flying Probe Analysis. We have often found that a project stalls when the boards are not functional due to a flaw that was missed or overlooked in the design process.
The fact is that design plays a crucial role. There is a deep satisfaction in successfully building the same product after fixing any design flaws. Proof that a poor design assembled correctly will expeditiously allow for the discovery of such a mistake, but a good design assembled incorrectly can be catastrophic.
This experience informs clients about the opportunity to learn more about their project, gain confidence in their efforts, and most importantly, realize the difference that building with the highest level of quality from the beginning is priceless. This philosophy is reflected in our record with less than 1% of the boards we have faced were capable of working the first time, a proud record that OEMs should know and set their CMs expectations level of service on a consistent basis.
Are you experiencing problems with your manufacturer? Go ahead and ask the simple question how many internal rework technicians do they have? If the answer is more than a couple, then now you know why. Are your projects missing deadlines? Communication errors? Do you feel your company is not a priority?
Time for you to receive quality service and attention to detail from our expert team. Reach out today and experience how rewarding it is to work with a company that cares about your project as much as you.